Training Solutions

This Medication Administration course provides all care and support staff with the knowledge and skills required to support clients in medication use.

Course Content:
• Legislation related to the use, storage, and administration of medication.
• Regulatory requirements for medication by CQC.
• Roles and responsibilities regarding medication administration, storage, and record-keeping.
• Different types of medication.
• Techniques for medication administration.
• Medication errors and actions to be taken.
• Methods to reduce medication errors.
• Procedures for recording and reporting, including GDPR confidentiality requirements.

This course is aimed at all staff. The Health and Safety at Work Act 1974 and the Management of Health and Safety at Work Regulations 1999 require that all staff be aware of their responsibilities under the Act.

Course Content:
• What is health and safety at work act 1974?
• The legal responsibilities and expectations of Health and safety, including policies and procedures
• Risk Assessment
• Accident/incident reporting / Record keeping
• Management of Health and Safety at Work Regulations 1999
• Lifting Operations and Lifting Equipment Regulations (L.O.L.E.R.) 1998
• Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (R.I.D.D.O.R) 1995.

This course is aimed at all care and support staff who must communicate within the work environment as part of their duties.

Course Content:
• What is Communication?
• The Communication Cycle
• Impact of a message
• Types of Communication
• Styles of Communication
• Listening
• Communication in Organizational
• Barriers to Communication
• Communicating Effectively
• Communication in Practice

This course is aimed at all care and support staff who are required to assist and support people to move as part of their duties.

Course Content:
• What constitutes assisting and moving a client
• Legislative requirements
• Basic principles of safer handling
• Importance of adhering to guidance and the duty of care
• How to carry out risk assessments
• Use of appropriate equipment.
• Anatomy
• Unsafe moves
• Working with equipment
• Moving and transferring.

The course provides all care and support staff with the awareness that everyone should have an equal opportunity to access high-quality care and support to meet their individual needs, and people should not be disadvantaged due to their background, culture or community.

Course Content:
• What is equality diversity and inclusion?
• Key legislation
• Protected characteristics
• Discrimination
• Other unacceptable behaviours
• Practical steps that everyone can take.

The course is aimed at all staff responsible for supporting Clients to enhance their well-being and quality of life.

Course Content:
• What Dignity and Respect mean
• Why it is an essential part of care
• Legislation relating to Dignity and Respect, e.g. Equality Act 2010
• Best practice guidelines
• How to support people with Dignity and Respect
• Person-centred care

The course is aimed at All Staff. It helps all care and support staff assess possible risks that can cause a fire hazard and take appropriate steps to prevent and minimise the damage caused by fire. There is a yearly requirement that staff receive proper fire safety training annually.

Course Content:
• Introduction to Fire Safety and its causes
• Roles and Responsibilities of employer and employee
• Legislative requirements
• Fire inspection and enforcement
• Detection
• Hazards and risks and the 3 Elements necessary for a fire to occur.
• Escape routes, exist, and safety signs
• Fire management procedures.

The course is aimed at those staff responsible for emergency First Aid.

Course Content:
• The role of a First Aider
• Legislative requirements
• Primary and Secondary surveys
• Managing an emergency
• Communications and casualty care
• Bleeding (minor and severe)
• Burns
• Choking (adults)
• Resuscitation (adult C.P.R.)
• Seizures (adult)
• Shock.
• Treatment for conscious and unconscious casualty
• Use of AEDs.

The course is aimed at all staff who work with substances hazardous to Health. This includes cleaning and maintenance staff.

Course Content:
• Introduction to COSHH.
• Legislation and guidance.
• What constitutes a hazard under the COSHH Regulations?
• What is not included under the COSHH Regulations?
• The importance of following guidance.
• COSHH Risk assessments and control measures.

The course is intended to equip delegates to understand what constitutes abuse, self-neglect and harm. How people may be at risk, and why this risk may arise. It enables delegates to identify types of abuse and harm.

Course Content:
• What constitutes
• When should adults be considered to be at risk, and how may this occur
• Identify some indicators of abuse, self-neglect and harm
• Understand the legislative requirements of safeguarding
• Factors to consider in establishing whether a situation has the potential to be harmful
• Safeguarding Adults’ pathways principles and how to apply these to working practices
• Know when and to whom potential abuse, neglect or harm should be reported
• How to process and report safeguarding concerns.
• Understand the importance of treating all people with fairness and respect and working in a way that fully complies with all aspects of the Equality Act 2010

This course is aimed at all staff who is looking to gain a strong knowledge of Deprivation of Liberty Safeguards and how they relate to the Mental Capacity Act.

Course Content:
• Applicable legislation
• Defining and identifying Deprivation of Liberty
• DoLs and the five key principles of the MCA
• Assessing capacity
• Making decisions in the best interests of the individual
• Authorising deprivation
• Disagreements and legal powers
• Record keeping

The Learning Disability course is aimed at all staff who care for and support service users who live with a variety of conditions that impact their learning ability.

Course Content:
• What is Learning disability?
• Types of learning disabilities and their potential causes
• Diagnosis of Learning disability conditions
• Applicable legislative requirements
• Key day to day issues facing people with learning disabilities and how best to support them and their families
• Communication and person-centred thinking in supporting service users who live with a learning disability
• Increasing delegate confidence in their support role by gaining a better understanding of the condition and its impact
• Learning from experience – reflective practice.

This course is aimed at staff caring for and supporting service users with Dementia.

Course Content:
• What Dementia is and how it can affect people
• How the brain is affected by Dementia
• Latest guidance and CQC requirements
• Strategies to deal with confusion and memory loss
• Strategies for dealing with behaviours that distress the individual and those around them
• Impactful communication techniques
• The importance of providing person-centric care
• Latest case studies.

The course is aimed at All Staff who prepare and serve food.

Course Content:
• Understanding of basic food hygiene & safety requirements.
• Legislation and codes of practice.
• Bacteriology and food poisoning.
• Personal hygiene and use of personal protective equipment.
• Prevention of contamination of food.
• Cleaning and disinfection.
• The use of personal protective equipment (P.P.E.).
• H.A.C.C.P. (Hazard Analysis and Critical Control Point) system of food management.

This course is aimed at all staff who have direct or indirect responsibility for the care and support of clients within the Care Sector.

Course Content:
• Definition of infection prevention and control
• How individuals become infected
• Different types of germs and Infection
• Health Care Associated Infections (H.C.A.I.)
• The importance of infection control and the management of H.C.A.I.
• Effective hand-washing techniques
• Effective use of Personal Protective Equipment (P.P.E.)
• The importance of following company policies and procedures
• The role of reflective practice and continuous professional practice.